Delivery Quote Template

Delivery contracts are won on reliability and lost on waiting time. Price per drop or per route, set weight bands, and charge waiting time after a free window.

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Example line items

ItemUnitQtyExample price
Local delivery, under 10 kgdrop2005–12 each
Heavy item, 10–30 kgdrop3012–25 each
Dedicated van route (8 hours)day4250–450 / day
Waiting time after 15 min15 min48–15 each
Fuel surchargepercent10–8%

Amounts are examples before tax, not price advice. Add sales tax or VAT where it applies.

What to put on the quote

  • Service area, cut-off times and delivery windows.
  • Weight and size bands, and what is not accepted.
  • Proof of delivery, failed delivery and return rules.
  • Liability per parcel and insurance for valuables.

Common mistakes

  • Not charging for waiting time.
  • Accepting oversize items at the standard rate.
  • Unlimited liability for parcel contents.

Deposit, balance and validity

Monthly invoicing for regular accounts, payable within 30 days. Quote valid for 30 days; fuel surcharge reviewed monthly. Liability limited per parcel unless extra cover is bought.

Questions people ask

What if nobody is home?

State the number of attempts and the fee for a redelivery or return.

Do you deliver bulky items?

Set size limits and quote bulky items separately.

Is there a minimum volume?

For contract rates, write a monthly minimum.