WhatsApp auto reply messages for tutors

A parent messages for the first time

Hi, thanks for getting in touch with {business name}! Tell us your child’s year, the subject they need help with and when they could come, and we’ll arrange a trial lesson.

Getting to know the student

Hello, I’m {your name}, thanks for your message! Could you tell me your child’s year, what they’re covering at school and how recent tests have gone? Then I can suggest the right group or one-to-one lessons.

You are teaching or off

Thanks for your message! I’m teaching or off right now and will reply by {time}. If it’s urgent, please call {phone}.

Asked about fees

{subject} lessons are {price} a month: {number} lessons a week, {minutes} minutes each, materials {price} extra. One-to-one tutoring is {price} an hour. Timetable: {link}

Asked about a trial lesson

A trial lesson is {trial fee}, and you can decide afterwards whether to sign up. Would {option 1} or {option 2} work?

Confirming a trial lesson

{child’s name} is booked for a trial on {date} at {time}, {address}. Please bring {what to bring}. Afterwards we’ll tell you how it went.

A student will be absent

Got it, {child’s name} is off on {date}. The lesson can be made up before {deadline}: {option 1} or {option 2}. Reply with one and I’ll book it.

A lesson is cancelled

Because of {reason}, the lesson on {date} is cancelled. I’ll send a make-up time separately. If you have any questions, just reply here.

Fee reminder

Just a reminder that {month}’s fee of {amount} is due by {date}, payable by {payment method}. If you’ve already paid, please ignore this message. Thank you!

Payment received

Thank you, we’ve received {amount} for {child’s name}’s {month} lessons. Your receipt will {how you send receipts}.

Weekly update

This week {child’s name} worked on {topics} and {how it went}. The thing to practise is {what needs work}; at home, {practice idea}. Ask me anything.

Test results are in

{child’s name} got {score} in {test}, {compared with last time}. Next we’ll work on {focus}, and I’d like to hear what you see at home too.

A parent is worried about progress

Thank you for telling me; I understand the worry. I’ll go through {child’s name}’s recent lessons and homework and call you before {date} so we can agree what to change.

A refund request

Thanks for letting me know. Under our terms, {refund policy}. I’ll work out the amount and send it to you by {date} to confirm.

Signing up for the next term

{child’s name} has worked really hard this term! Next term starts on {date}, and signing up now keeps the same lesson time. Shall I hold it for you?

End of a term

Thank you for trusting us this term. If the lessons have helped, would you leave us a Google review? {review link}