Account & security

Account and security

Resetting your password, two-factor authentication, passkeys and deleting your account.

Forgot your password

On the sign-in page press Forgot password?, enter your email and we will send a reset link. If it does not arrive, check your spam folder.

Two-factor authentication and passkeys

In Settings → Security:

  • turn on two-factor authentication (TOTP) and scan the QR code with an authenticator app;
  • add a passkey to sign in with your fingerprint, face or device PIN.

Delete your account

In Settings → Account, press Delete account… in the Delete account section. For your safety you need to have signed in recently.

Deleting your account removes your chats, documents, automations, memories, keys and connections, and cancels your subscription. Invoices are kept. This cannot be undone.

For anything else, email [email protected].

Closed beta

NEXUPIRA subscriptions are in closed beta

Want early access to a subscription plan? Email [email protected] to get on the list — we will announce publicly when phase two opens.

Enterprise module purchases and custom projects are open as usual — email [email protected] and we will get back to you shortly.

Stay tuned on our website or follow us on LinkedIn for updates.