Help center
From your first login to everyday work, step by step.
Getting started
- Quick start in 3 minutes▶ Video Three short videos, each under 40 seconds, on what Docu, Nova and Rex can do for you.
- Getting started with NEXUPIRA▶ Video Create an account, hire your first AI teammate and hand off your first task.
- How much can I use for free? Do I need a credit card? No credit card. The free trial comes with 30 points at sign-up, given once and not refilled; when they run out, upgrade to Pro or Max to keep going.
- Automations that run on a schedule▶ Video Say "every weekday at 9, send me…" in chat and your AI teammate drafts the automation. Nothing runs until you review it and click Create and turn on.
- Documents and your knowledge base▶ Video Put your price list, FAQ, contracts and other files in Documents. Your AI teammates answer from them and show which file they used.
- Meet Pira▶ Video Not sure who to ask? Ask Pira. It answers anything right away, and when a specialist would help, it brings the right teammate into the same chat.
- Knowledge bots▶ Video A knowledge bot is a public chat link that answers from your documents. Share it on your website or LINE menu, and anyone with the link can ask without signing in.
Personas
- Meet the personas▶ Video What Docu, Nova and Rex can do for you, plus the specialists on Pro.
- Switch or adjust your persona Change persona, name and look in Settings → Character.
- Meeting rooms▶ Video Put several AI teammates in one room and give them a topic. They talk it through in turns while you jump in, and ending the meeting gives you minutes with decisions and to-dos.
- Is there an AI that does the books for a small business?▶ Video Yes. Docu turns income and expenses, bank statements and receipt photos into a ledger and hands back an Excel file.
- Can AI make my quotes? In my country's format? Yes. Rex turns your items and prices into a formal quote and hands back an A4 PDF. English quotes follow the US format, Chinese the Taiwan format and Japanese the Japan 御見積書.
Channels
- Connect your LINE Official Account▶ Video Five steps to bring your LINE Official Account into NEXUPIRA so Rex can draft your replies.
- Can AI reply to my customers on my LINE Official Account?▶ Video AI drafts the reply and you approve it before it is sent. Replies follow your price list and FAQ; NEXUPIRA never replies to customers on its own.
- Connect Google, Notion and other services▶ Video Connect the services you use on the Connections page. WhatsApp Business and Telegram can also get a customer-service inbox, where replies are drafted and sent only after you approve them.
- Use NEXUPIRA from Claude and ChatGPT Add NEXUPIRA to Claude or ChatGPT once, sign in, and ask your AI employees, search your documents and export files without leaving the chat. Available on Pro and Max.
AI models & keys
Account & security
- Account and security▶ Video Resetting your password, two-step verification, passkeys and deleting your account.
- Invite friends Send a friend your invite link. When they subscribe and keep the plan through the waiting period with no refund, you get platform AI credits.
- Will my customers' data be used to train AI? No. NEXUPIRA never uses your content or outputs to train AI models, and never sells your data.